Legal notice

Legal Notice

This website, www.plugngotech.co.za, is owned and operated by PlugNGoTech. By accessing, browsing, or purchasing from this website, you agree to the terms of this Legal Notice, together with our other store policies, including our Privacy Policy, Refund Policy, Shipping Policy, Terms of Service, and Contact Information Policy.

1. Business Information

Business Name: PlugNGoTech
Website: www.plugngotech.co.za
Email Address: plugngotech.za@gmail.com
Operating Country: South Africa

 

If PlugNGoTech is not yet registered as a company, this website is operated as a private online business under the trading name PlugNGoTech.

2. Website Use

This website is provided for customers to view, browse, and purchase tech accessories and related products offered by PlugNGoTech.

Customers may not use this website for unlawful purposes, fraudulent activity, hacking, copying website content without permission, interfering with website security, or attempting to misuse the checkout, payment, or account systems.

PlugNGoTech reserves the right to restrict, suspend, or refuse access to the website where misuse, fraud, or suspicious activity is detected.

3. Product Information

PlugNGoTech aims to display product information, images, descriptions, specifications, pricing, and availability as accurately as possible.

However, product colours, packaging, measurements, and appearance may differ slightly from images shown on the website due to supplier updates, screen settings, lighting, or manufacturing changes.

Product descriptions are provided for general information and customer convenience. Customers should read the full product description before purchasing.

4. Pricing and Payments

All prices displayed on this website are shown in South African Rand unless stated otherwise.

Product prices may change without prior notice. The final price payable will be displayed at checkout before payment is completed.

Where applicable, delivery fees, taxes, or additional charges will be shown during checkout before the customer confirms the order.

PlugNGoTech uses secure third-party payment providers to process online payments. We do not store customers’ full card details on our website.

5. Orders and Acceptance

Placing an order on this website does not automatically mean the order has been accepted.

PlugNGoTech reserves the right to cancel, refuse, or refund an order where:

A product is unavailable
A price or product listing error occurred
Payment was not received or verified
Fraudulent or suspicious activity is detected
Delivery information is incomplete or incorrect
The order cannot reasonably be fulfilled

If an order is cancelled after payment has been made, PlugNGoTech will process a refund using the applicable payment method or another agreed method.

6. Delivery

PlugNGoTech currently delivers within South Africa only, unless otherwise stated on the website.

Delivery times are estimates and may be affected by courier delays, supplier delays, public holidays, incorrect delivery details, weather, strikes, or other events outside our control.

Customers are responsible for providing accurate delivery details when placing an order.

7. Returns, Refunds, and Consumer Rights

PlugNGoTech handles returns and refunds in accordance with applicable South African consumer protection laws and our store Refund Policy.

Customers may be entitled to return goods in certain circumstances, including where goods are defective, unsafe, incorrectly supplied, or where applicable cooling-off rights apply to electronic transactions.

Products must be returned in line with the requirements set out in our Refund Policy.

8. Intellectual Property

All website content, including logos, branding, product descriptions, text, graphics, images, icons, banners, layouts, and design elements, belongs to PlugNGoTech or its authorised suppliers, unless otherwise stated.

Customers may not copy, reproduce, modify, distribute, publish, or use any website content for commercial purposes without written permission from PlugNGoTech.

9. External Links

This website may contain links to third-party websites, payment providers, courier tracking platforms, or other external services.

PlugNGoTech is not responsible for the content, privacy practices, security, accuracy, or availability of third-party websites.

Customers access third-party websites at their own risk.

10. Personal Information and Privacy

PlugNGoTech respects customer privacy and processes personal information in accordance with South Africa’s Protection of Personal Information Act, 2013.

Personal information may be collected and used for purposes such as order processing, customer support, delivery, payment verification, marketing communication where permitted, fraud prevention, and legal compliance.

More details are provided in our Privacy Policy.

11. Limitation of Liability

PlugNGoTech will take reasonable steps to ensure that this website is secure, accurate, and available.

However, PlugNGoTech does not guarantee that the website will always be error-free, uninterrupted, or free from technical issues.

To the fullest extent permitted by law, PlugNGoTech will not be liable for indirect loss, loss of profits, loss of data, delays, website downtime, courier delays, or damages caused by misuse of products or reliance on website information.

Nothing in this Legal Notice excludes or limits any consumer rights that cannot legally be excluded under South African law.

12. Security

Customers are responsible for keeping their account login details, passwords, and personal information secure.

Customers must notify PlugNGoTech as soon as possible if they suspect unauthorised use of their account or order information.

PlugNGoTech will take reasonable steps to protect customer information but cannot guarantee absolute security of information transmitted over the internet.

13. Accuracy of Information

While PlugNGoTech aims to keep all website information accurate and up to date, errors may occasionally occur.

PlugNGoTech reserves the right to correct errors, update product information, change prices, update policies, or remove products from the website at any time without prior notice.

14. Governing Law

This website, this Legal Notice, and any purchases made through this website are governed by the laws of the Republic of South Africa.

Any disputes arising from the use of this website or purchases from PlugNGoTech will be handled in accordance with South African law.

15. Changes to This Legal Notice

PlugNGoTech may update this Legal Notice from time to time.

The latest version will always be available on our website. Continued use of the website after updates means customers accept the updated Legal Notice.

Last updated: 04/09/26